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Privacy Policy

Effective Date: January 1, 2023

At SARC MedIQ, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website and services. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you, including but not limited to:

  • Personal Information: Your name, email address, phone number, and other identifiable details.
  • Health Information: Medical or health-related information as necessary to provide you with diagnostic and treatment-related services.
  • Technical Information: IP address, browser type, device ID, operating system, and website usage data.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout .

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our services, including clinical reporting and billing automation.
  • Facilitate communication with healthcare providers and patients.
  • Ensure compliance with healthcare industry regulations and standards.
  • Personalize your experience on our platform.

3. Sharing Your Information
We may share your personal information with:

  • Healthcare Providers: To provide healthcare services or facilitate diagnosis and treatment.
  • Third-Party Service Providers: For technical support, payment processing, and other services integral to SARC MedIQ’s operations.
  • Legal and Regulatory Authorities: When required by law, regulation, or legal process.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to collect non-personal data, such as how you navigate the site, helping us improve our services and deliver tailored content.
You may choose to reject non-essential cookies; however, doing so may affect the performance and functionality of certain features.

5. Security of Your Information
We implement robust physical, technical, and administrative measures to safeguard your personal data against unauthorized access, use, disclosure, or destruction. Despite these efforts, no system can be completely secure, and we encourage you to take steps to protect your personal information.

6. Your Privacy Choices
You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving non-essential communications.
  • Limit the processing of sensitive information.

Please contact us if you wish to exercise these rights or have any questions about our privacy practices.

7. Children’s Privacy
SARC MedIQ does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received such information, we will take steps to delete it promptly.

8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the effective date clearly indicated.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
SARC MedIQ
7200 South Hazel St, Pine Bluff, AR 71603
info@sarcmediq.com
+1-800-411-9901