Fulfilling patient radiology/imaging requests has always presented problems. Those problems range from the cost of labor and the need for on- site resources to concerns with postage, mail delivery timeframe, and lost or damaged CD/USB media. Additionally, Providers and/or copy service companies are pulled away from their primary tasks to answer phone calls and in-person questions from patients and other requestors about request status, mail delivery status, lost or broken CD/USB media, the need for multiple copies of media for various doctor appointments, and technical issues such as how to install DICOM software or view imaging on a personal device. The result? Most medical records copy services insist on leaving this particular burden for the Provider to manage, unless the Provider mandates otherwise.

Why eRequest LLC wants to process your imaging requests?

IMOD (Imaging on Demand) eliminates traditional barriers. Unlike any other medical copy service company, we can offer same-day processing of imaging requests.

Case Example

BACKGROUND: Carrell Clinic located in Dallas, TX, presented the following:
• Processed 200+ imaging CDs per month
• Provided all imaging on CD media
• Requestor breakdown: 18% patient CD pick-up (often urgent due to upcoming appointments); 38% patient CD mail; 20% continuing care (9% STAT); 24% third party requestors
• Dedicated 1.5 FTEs

RESULTS: After outsourcing their imaging requests to eRequest LLC, Carrell Clinic cited the following benefits of the IMOD solution:

• Redefined imaging options

• Patients – can select IMOD secure weblink or CD media
• Non-patient requestors – IMOD secure weblink only

• Patients chose IMOD 90% of the time over CD media
• Patient on-site CD pick-ups dropped from 18% to 5%
• Patient phone calls related to imaging requests dropped by 90%
• Imaging requests were fulfilled same-day
• Significant positive input from patients: same-day delivery, instant viewing, image portability, and device/browser independence
• High marks from continuing care providers for instant response to STAT requests
• Elimination/reallocation of clinic FTE resources

Instant Empowerment of Patient Choice

IMOD gives patients more control. IMOD lets patients easily transport their own medical images via a secure browser link, which enables them to make more informed choices about their healthcare.

• Choice of Doctors: Patients can easily and quickly share their medical images with other doctors and specialists to find the best treatment for their health issues and budget.
• Urgent Appointments Can Be Kept: Patients who are worked into a busy doctor’s schedule have their imaging in time to share it before or during their initial visit.
• Portability: Patients can share their IMOD secure link with another healthcare entity via text or email or in person. There are no unnecessary roadblocks, such as the doctor needing to stop to register or create an account first.
• Convenience: Imaging can be viewed on any browser or device, providing the patient with ultimate accessibility and shareability.

In the fast-evolving world of healthcare technology, staying up-to-date with the latest innovations is essential. One such innovation that has transformed the way medical imaging is managed and accessed is Picture Archiving and Communication System (PACS). PACS is a critical component in modern healthcare facilities, enabling the remote retrieval of medical images and associated data. In this blog, we will explore the world of PACS, its types, advantages, and why cloud based PACS is the future. We will also introduce you to SARC MedIQ, a leading name in the field.

What is PACS?

Picture Archiving and Communication System (PACS) is a revolutionary medical imaging technology that combines hardware and software to streamline the acquisition, storage, and retrieval of medical images using the Digital Imaging and Communications in Medicine (DICOM) standard. This innovative system has been pivotal in modernizing healthcare facilities and improving patient care.

Advantages of PACS

1. Streamlined Workflow: PACS eliminates the cumbersome manual process of storing and retrieving physical film archives. It streamlines the workflow, enabling healthcare professionals to access images quickly and efficiently.
2. Enhanced Collaboration: PACS facilitates collaboration among healthcare providers. Images can be easily shared and accessed, leading to improved patient care and better professional opportunities.
3. Cost Savings: By digitizing medical image storage, PACS reduces costs associated with film, physical storage, and maintenance of film archives.
4. Faster Diagnoses: Speed is crucial in healthcare. PACS allows specialists to review images remotely, expediting diagnoses and improving overall patient care.
5. Secure Storage: With the transition to digital storage, patient data is more secure. Cloud-based PACS, in particular, offers enhanced security features, protecting against data loss and unauthorized access. Click here to Read Benefits of PACS in detail.

Cloud Based PACS

Cloud Based PACS represents the next evolution of PACS technology. Instead of relying on traditional on-premises servers and infrastructure, cloud-based PACS operates on remote cloud computing services. This paradigm shift offers a host of benefits, transforming how healthcare professionals’ access and manage medical images.

Dicom Cloud Storage

One of the core components of cloud based PACS is Dicom Cloud Storage. This technology provides ample storage capacity, ensuring that healthcare facilities can securely store vast amounts of medical image data. With cloud-based Dicom storage, the need for on-premises hardware and backup systems diminishes, leading to cost savings and improved data security.

Onsite vs. Offsite PACS

The choice between onsite and offsite PACS depends on the specific needs of healthcare facilities. Onsite PACS involves maintaining servers and infrastructure within the facility, offering greater control but potentially higher costs. In contrast, offsite PACS, particularly cloud-based solutions, shift the responsibility of infrastructure maintenance to the service provider, offering cost-effectiveness and accessibility.

Enterprise Medical Imaging Solutions

Enterprise medical imaging solutions encompass a comprehensive approach to managing medical images across large healthcare organizations. PACS plays a pivotal role in these solutions by providing a unified platform for image storage and retrieval. By embracing enterprise medical imaging solutions, healthcare organizations can achieve greater integration between departments and facilities, resulting in improved productivity and patient care.Explore our SARCMEDIQ’s advanced PACS solutions and take the first step toward a seamless, efficient, and patient-centric healthcare experience.

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